Help

Our website is very easy to use, but if you’re struggling with any of its features, this page should make your experience much more enjoyable. If at any point you need to contact one of us, please use our contact form on the bottom of this page.

What is your employer membership?

We believe that each of our users should have an ad-free experience with a fantastic support and a constantly evolving website. Because of that, we’ve introduced a monthly subscription that allows employers to post as many jobs as they want. It only costs £9.99 per advert and can be cancelled at any point.

To purchase a membership, please head to this page: http://www.teenworkcornwall.co.uk/membership-account/membership-levels/

Do I need any kind of membership to apply for a job?

No, each job page has a big blue button on the bottom, where you can fill out your name, phone number, email address, and any additional information that the employer wants to see from you and your CV. When applying for a job, please make sure you double check the job description. Some employers want applicants to use their own websites.

Please keep in mind that we are not storing your personal data, it goes straight to the employer’s email address and we don’t save it on our servers.

I’ve acquired your membership, how do I post a job?

You have to head to this page: http://www.teenworkcornwall.co.uk/restricted/advertise/ and fill out all the details. Some of them are optional (like Twitter or a logo) but they are highly encouraged, since they increase visibility and will make your listing more popular.

What will my listing look like?

This is just a sample listing we made, yours will be very similar.

How long will my listing be visible?

Every job listing you make will last for 30 days (even if your membership expires). You can also remove or edit it manually from the job dashboard page: http://www.teenworkcornwall.co.uk/restricted/dashboard/

Can I get an invoice for my membership?

While we don’t issue VAT invoices, you can print a transaction confirmation from your membership dashboard: http://www.teenworkcornwall.co.uk/membership-account/membership-invoice/

How do I cancel my membership?

Please visit your dashboard: http://www.teenworkcornwall.co.uk/membership-account/membership-cancel/

Your membership will expire on the next renewal day. We will not charge your card, so there is no need to contact your bank.

I’m not satisfied with the results.

We always aim to provide the best experience for both employers and applicants. However, if you aren’t satisfied with the results provided by our website, please contact us and we will work with you to provide the best solution for your needs.

As a small project, we ask you to not issue any charge backs with your bank, that will cost us more than your membership. We are very understanding bunch of people and we’ll be more than happy to help you!

How can I contact you?

Please use the form below: